Privacy Policy for Chellam
Effective Date: 14/04/2025
Welcome to Chellam, a video dating application designed to help people connect based on proximity and shared interests. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
By using Chellam, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use Chellam, we collect the following information:
- Name: Used to personalize your profile and display to other users.
- Gender: Helps in personalized matching.
- About Details: Express yourself and enhance match compatibility.
- Interests: Match users with similar hobbies or preferences.
- Age: Ensures age-appropriate matchmaking and platform safety.
- Geo-Location: Suggest nearby matches using your device’s location.
2. How We Use Your Information
- Provide location-based match suggestions.
- Enhance user experience with personalized recommendations.
- Display user profiles to other users for potential matching.
- Improve, monitor, and optimize the app’s performance.
- Ensure safety and detect misuse or violations.
3. How We Share Your Information
- With Other Users: Your profile details may be visible to others.
- For Legal Reasons: Disclosed if required by law or to protect rights.
4. Geo-Location Usage
Your real-time location is used only for nearby match suggestions. It is not stored or shared with marketing agencies. You can revoke access anytime via your device settings.
5. Data Security
We use encryption, access controls, and monitoring to protect your data, but no system is 100% secure.
6. Data Retention
We retain data as long as your account is active. If you delete your account, we erase personal data unless legally required to retain it.
7. Your Rights and Choices
You may have rights to access, correct, delete, or restrict your data. Contact us at:
- Access the personal data we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent for data usage (e.g., disable location tracking).
- Object to or restrict processing in certain cases.
- You can exercise these rights by contacting us at support@archnix.com
8. Children’s Privacy
Challem is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under this age. If we become aware of a violation, we will take appropriate action including deleting the data.
9. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this page for the latest information.
10. Contact Us
If you have questions or concerns, contact us at:
- Email: support@archnix.com
- Support Portal: https://api.chellam.archnix.dev/login